{"id":60194,"date":"2022-03-16T11:14:13","date_gmt":"2022-03-16T08:14:13","guid":{"rendered":"http:\/\/www.metalindustrial.gr\/faq\/"},"modified":"2022-09-19T10:08:17","modified_gmt":"2022-09-19T07:08:17","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.metalindustrial.gr\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t
Find what you’re looking for easily and intelligently.<\/p>
In our online store you will find more than 30.000 products<\/p>
To make your navigation easier, we have divided our products into 10 main categories.<\/p>
In the catalogue of Metals & Plumbing you will find a variety of metal and plastic profiles as well as hydraulic fittings and rubber tubes to choose the right one for machining or other use.<\/p>
In our fasteners catalogue you will find a wide range of stained glass and fasteners in metres and inches for any application you may need.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
In the online shopping cart you put as many products as you are interested in buying. Up to the completion of the order you can remove, add and change the quantities in the products.<\/p>
You can also leave products you are interested in in the online basket and they can stay there as long as you want. You do not need to be a member of Metal Industry to use the online cart.<\/p>
SO BECOME A MEMBER TO VIEW YOUR BASKET FROM ANY COMPUTER<\/p>
It is possible to view your cart from any computer if you are a member and have logged in to www.metalindustrial.gr<\/a>. Your cart is automatically saved in your account, so from any computer you visit the www.metalindustrial.gr<\/a> (and login) you will be able to view your cart, remove, add products and complete your purchases.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t “Favorites” is different from the online shopping cart because it is filled not with what you need but with what you will want to get in the future!<\/p> By using “Favorites”, you put together everything you simply want to buy and like from our 70,000+ products, regardless of whether or not you ever plan to make a future purchase.<\/p> For companies and professionals it could be filled with products that you will want to buy at some point in the future to develop your work with a more efficient product or products that you buy often and want to have readily available at some point. It helps you to better organize and prioritize today’s desires, which can become tomorrow’s needs and priorities !<\/p> From the wish list you can easily transfer the products you wish to your cart with 1-click<\/p> You can delete a product from your “Favourites” list or transfer a product to your basket by clicking on the basket corresponding to each product.<\/p> The “Favorites” list is automatically activated by creating a member account at www.metalindustrial.gr<\/a>.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t TERMS OF USE FOR PRODUCT PRESENTATIONS AND CUSTOMER REVIEWS<\/p> These Terms of Use apply to product presentations and customer reviews, a service of www.metalindustrial.gr. They do not apply to the entire www.metalindustrial.gr website, which has its own Terms of Use.<\/p> By submitting your review and presentation to www.metalindustrial.gr, you agree and warrant that:<\/strong><\/p> <\/strong>Tips for writing presentations<\/strong> Why it’s free<\/strong><\/p> Because that way we can serve<\/strong> you better<\/p> Because you will have access<\/strong> to all the online orders you have made from our online store<\/p> Because you will be able to view<\/strong> your cart from any computer with internet access simply by logging into the members area<\/p> To be able to receive<\/strong> our newsletter<\/p> To be able to place<\/strong> your order<\/p> For extra security<\/strong> for both orders and personal data<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t YOUR ACCOUNT<\/strong><\/p> Follow the new member registration process and you automatically have your personal account<\/strong> at www.metalindustrial.gr<\/a><\/p> THROUGH THE PAGES OF YOUR ACCOUNT YOU WILL BE ABLE TO<\/p> PASSWORD REMINDER<\/p> <\/strong>In case you do not remember your password to the www.metalindustrial.gr<\/a> members area, avoid registering again and click \n here<\/u>\n<\/strong> to help you retrieve your personal information immediately.<\/p> type in the field the email address you entered during registration, click next and follow the password change process<\/p> a temporary password (valid for 24 hours) will be sent to your email.<\/p> Login with this password and immediately change it to a password of your choice.<\/p> EVERY PASSWORD IS ENCRYPTED.<\/strong><\/p> The password you enter during registration is encrypted and cannot be recovered, therefore you can only access the members area again through the recovery form.<\/p> WHY IT IS IMPORTANT TO RECOVER MY PASSWORD<\/strong><\/p> Because all your transactions with www.metalindustrial.gr<\/a> are linked to the specific member account you have created.<\/p> WHY NOT TO MAKE A NEW REGISTRATION<\/strong><\/p> Apart from the above reason, because you will no longer be able to access your past orders, your account details, and the future services we will offer to existing members of www.metalindustrial.gr<\/a><\/p> HOW LONG WILL IT TAKE ME?<\/strong><\/p> If you remember your registration email, the process of retrieving a new password is instant. If you don’t remember your registration email, we suggest you try the recovery form, the email accounts you usually use.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t From your account pages you can change your personal details and password.<\/p> You can change your email address from within your account pages.<\/p> ATTENTION:<\/p> Payment by Debit or Credit Card<\/strong><\/p> <\/strong>You can pay for your order with any VISA, Mastercard, American Express and Diners debit or credit card. With your credit card you can pay for your order from .. up to .. installments.<\/p> Pay for your order at the moment you receive it at your place.<\/p> This payment method is not available for orders <\/p> Pay your order by bank deposit directly through our site for immediate identification of your transaction! All you have to do is:<\/p> Then all the fields are pre-filled and all that remains is to confirm your payment, just like online bill pay.<\/p> For your telephone order, ask us to send you a bank payment request to your email, following the same steps as Online. <\/p> Also, you can always pay your order to one of the following accounts of the Banks we work with:<\/p>
To see your presentation uploaded to www.metalindustrial.gr, we advise you to follow these simple rules:<\/strong><\/p>B. Members<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
CHANGE OF ELEMENTS<\/strong><\/h4>
CAN’T I CHANGE MY EMAIL ADDRESS?<\/strong><\/h4>
\u0393. Payment, Delivery, Shipping<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
Payment by Cash on Delivery<\/strong><\/h2>
Payment by bank deposit<\/strong><\/h2>